Privacy Policy / Cancellatons and Returns

We understand that you want to keep your private life, well, private. Therefore we follow a strict privacy policy when you place an order, create an account or sign up for our newsletter. We ensure the privacy and safety of all your personal information, order history and other records. 

We do not pass on your combined personal and order details to third party affiliate or advertising partners.  

We do not pass on your personal contact details like phone number or email address to anyone, except to our delivery partner for the purpose of delivering your order.

Shipping

The standard delivery time varies between 2-5 working days.

Cancellation

100% money will be refunded if order is cancelled before item is packed and shipped. If cancelled after item is shipped, logistics and reverse logistics charges will be deducted and the balance will be refunded within 15 days.

Returns

Please note that all items returned must be in their original unopened packaging with all labels and tags still attached.  items can’t be returned unless faulty, unfit for purpose, not as described or of an unsatisfactory quality. All goods will be inspected on return. 

Please allow up to 15 working days for the funds to show in your account. In the unlikely event that we are unable to provide a replacement,  we will automatically refund you and let you know via email.